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Tier 2 Technical Support / Systems Administrator at Unlisted company | Applying

Tier 2 Technical Support / Systems Administrator

Unlisted company

Kensington, East JohannesburgOn-siteFull-time

Key Performance Areas (KPAs):Advanced Technical SupportSystems AdministrationEndpoint and Application ManagementInfrastructure OperationsSystem Monitoring and Preventative MaintenanceProject and Change SupportDocumentation and Knowledge Management Key responsibilities/duties:Advanced technical support:Resolve complex incidents and service requests escalated from Tier 1.Investigate software, operating system, authentication and endpoint issues.Perform advanced troubleshooting across desktop, ser…

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