Telephone Agent Windhoek

We're recruiting on behalf of an international client seeking professional, customer-focused Telephone Agents to join their team in Windhoek. TELEPHONE OPERATOR DUTIES AND RESPONSIBILITIES: Answers incoming calls in a professional, friendly and confident manner. Handle all calls in accordance with company procedures and client-specific instructions. Assess each call accurately and determine the appropriate course of action. Transfer calls, arrange call-backs, take messages or provide informatio…