Team Manager: Early Stage Collections
Tenacity Financial Services
Cape Town Region, Western CapeOn-siteFull-time
To manage the daily activities and driving the performance of a team of Early Stage Collection agents, in order to meet the business objectives by improving and maximising the collection of outstanding revenue for private label card accounts through successful planning, directing, and supervision. Main Activities 1. Manage daily operations Develop and implement programs and procedures to improve collector and collecting productivity Manage measurement standards for the improvement of performanc…