Title: Skills coach : Technical Training

147226

About Nedgroup Investments

Job Purpose

To facilitate and optimise Learning and Development sessions on processes; products; systems and technology to improve the knowledge; skills and performance of employees thereby enhancing the overall performance of the business.

Job Responsibilities

Conduct learning needs analyses with business stakeholders to identify capability gaps and develop targeted learning and development solutions.
Build relationships with stakeholders to understand business priorities, determine learning requirements and develop effective training interventions that support business objectives.
Design, develop, implement and evaluate end-to-end learning interventions, including training plans, curricula, facilitator guides, assessments, job aids and performance support resources, across asset management products, including Unit Trusts, Tax-Free Investments, Endowments, Retirement Annuities, Preservation Funds and Living Annuities.
Translate complex investment, product, process, system and regulatory information into practical, engaging and client-centric learning solutions for consultants, sales support teams, financial planners and other client-facing audiences.
Design and facilitate learning interventions using a variety of methodologies, including classroom, virtual, digital and blended learning approaches, to ensure optimal knowledge transfer and learner engagement.
Create innovative and engaging learning experiences through role plays, simulations, case studies, practical exercises, assessments and digital learning solutions.
Support business readiness by designing and delivering learning interventions in response to product, process, system and regulatory changes, ensuring effective implementation and adoption.
Monitor learner progress, competence and the transfer of knowledge through appropriate assessment and evaluation methods, ensuring learning objectives are achieved.
Request, analyse and apply learner and stakeholder feedback to continuously improve learning interventions and learner outcomes.
Build trusted stakeholder relationships and provide expert guidance on learning, capability development and performance improvement initiatives.
Work independently with a high degree of ownership, judgement and foresight, proactively identifying stakeholder needs and recommending learning solutions with minimal supervision.
Manage multiple learning initiatives simultaneously, delivering high-quality solutions within agreed timelines and adapting quickly to changing business priorities.
Ensure training-related administration, reporting and recordkeeping requirements are completed accurately and timeously.
Enhance productivity by recommending and implementing innovative learning methodologies and solutions that improve employee capability and business performance.
Align learning solutions to organisational strategy, enabling employees to confidently apply new knowledge, enhance client outcomes and support business growth.
Contribute to the broader Learning & Development (L&D) team by supporting cross-functional initiatives, sharing best practices, and collaborating on projects that enhance learning, talent, and organisational development outcomes.

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Bachelor of Commerce or Bachelor of Business Science Degree

Essential Certifications

Certified technical trainer

Minimum Experience Level

3 years facilitating experience in a related business environment, preferably within Financial Services, Asset Management, Investments or a client servicing environment.

Technical / Professional Knowledge

Communication Strategies
Employee training/development
Governance, Risk and Controls
Group instruction and facilitation methods
Methods for measuring training effectiveness
Microsoft Office
Relevant Nedbank product knowledge
Relevant regulatory knowledge
Relevant software and systems knowledge
Training evaluation procedures
Business writing skills
Cluster Specific Operational Knowledge

Behavioural Competencies

Adaptability
Earning Trust
Communication
Delivering High-Impact Presentations
Influencing
Continuous Improvement

Employment Equity Statement

Preference will be given to individuals from underrepresented groups.

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Please contact the Nedbank Recruiting Team at +27 860 555 566

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