🚀 We’re Hiring: Senior Specialist: Business Intelligence | Data and Analytics
Are you an experienced BI professional with a passion for building enterprise dashboards and delivering high-quality analytics solutions?
Lesaka Merchant is looking for a Senior Specialist: Business Intelligence to join our Merchants Operations Division. This role is ideal for a highly skilled individual who can design and deliver production-quality dashboards, drive BI standards, and enable data-driven decision-making across the business.
💼 Job purpose
Responsible for designing and delivering production-quality dashboards, reports, and self-service analytics solutions that provide business stakeholders with clear, accurate, and timely visibility of divisional performance; deliver production-quality solutions end-to-end and contributing to BI platform governance and standards in order to drive informed decision-making, improve operational efficiency, and ensure consistent, reliable insights across the business.
🔍 Key Responsibility Areas
BI Solutions Developed and Adopted
- Design and build dashboards, operational reports, and self-service analytics solutions for business stakeholders across lending, payments, customer, and operations domains.
- Translate requirements received through the Business Advisory team into technically sound and visually effective BI solutions, actively challenging requirements where a different design would better serve the underlying business need.
- Develop and maintain complex calculated measures, KPIs, and business logic within the BI layer, ensuring alignment with centrally defined metric definitions.
- Optimise dashboard performance, maintaining acceptable load times and query efficiency as report complexity and data volumes grow.
BI Governance and Standards established
- Contribute to and enforce BI development standards set by the Principal Specialist naming conventions, model design patterns, documentation requirements, and visual design principles.
- Manage the lifecycle of BI assets in the team's workspace, maintaining clear separation between certified, development, and exploratory content.
- Document all production BI assets clearly, including data lineage, metric definitions, and known limitations.
- Collaborate with analytics engineers to surface data model requirements and raise data quality issues encountered during BI development.
BI Specialist capability developed
- Provide substantive guidance and peer review to Specialist: Business Intelligence developers within the team.
- Invests in the development of junior BI developers through substantive code review and practical guidance.
BI Architecture & Platform Maintained
- Facilitate implementation of architecture components and governance of the BI platform, including workspace and folder structure, access controls, and performance monitoring.
- Manage the BI serving layer in collaboration with analytics engineers, ensuring data models and semantic layer definitions meet the needs of BI workloads.
🎓 Qualifications & Experience
✅ Required
- Bachelor’s degree in a quantitative or analytical discipline – Statistics, Mathematics, Engineering, Economics, Information Systems, or similar. Postgraduate qualification advantageous.
- 6+ years of experience in BI development in a production environment.
- Experience in financial services, fintech, or a similarly regulated industry, with an understanding of lending, payments, or financial product operations.
- Advanced proficiency in at least one enterprise BI platform (Power BI strongly preferred), including data modelling, DAX or equivalent, and workspace management.
- Strong SQL skills and demonstrated ability to work directly with data warehouse tables and views.
- Track record of independently building and maintaining complex, multi-page reports and dashboards for business operational and management audiences.
- Demonstrated ability to translate business requirements into well-designed BI solutions and to push back constructively where requirements are underspecified or misdirected.
- Working understanding of data modelling concepts sufficient to consume and contribute to analytics engineering outputs.
🧠 Key Competencies
- Analysing and forming opinions
- Accuracy
- Devotion to Quality
- Results Oriented
- Cooperation
- Providing feedback
- Creativity
- Planning
- Advanced SQL proficiency – Uses complex SQL to extract, transform, and analyse large datasets for BI reporting and insights
- Data modelling expertise – Designs scalable dimensional and semantic models that ensure consistent and reliable business metrics
- BI platform proficiency – Builds and optimises dashboards and reporting solutions using enterprise BI tools such as Power BI or Tableau
- Data warehouse understanding – Understands ELT/ETL processes and how data flows through warehouse structures to support BI solutions
- Data quality and validation – Applies reconciliation and validation techniques to ensure accuracy and consistency of BI outputs
- BI performance optimisation – Improves query and dashboard performance to ensure efficient handling of large and complex datasets
- Analytics engineering concepts – Works with structured transformation logic and reusable data models to support scalable BI delivery
- Dashboard design – Designs visually appealing and effective dashboards that communicate data and insights with clarity
🔗 Ready to deliver enterprise BI solutions at Lesaka Merchant?
Apply now or share this opportunity with a colleague who would be a great fit.
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