Senior Operations Manager
Redial BPO
South AfricaOn-siteFull-timeR12 000–R19 200 p/m (estimated)
Job Title: Senior Operations Manager – BPO Operations (South Africa) Location: South Africa Department: Operations Role Purpose The Senior Operations Manager is responsible for the overall leadership, performance, and profitability of one large client account or multiple smaller client programs within Redial BPO. This role ensures that all operations run efficiently and effectively, meeting client KPIs, service levels, and compliance requirements. The Call Centre Manager will lead a team of Ope…