SecureDrive Workforce Analyst
Fidelity Services Group
Krugersdorp, Mogale CityOn-siteFull-time
Overall Purpose of the job: The successful incumbent will be responsible to assist with processing and maintaining all administrative duties to ensure optimal operational functioning within the customer service department. Minimum qualifications and experience: Matric A minimum of 2 years customer service experience At least 2 years administration experience within a client-centric environment Intermediate knowledge of CRM, IVR, ACD, dialler, and general customer management IT and telephony sys…