Your Purpose...
To change people’s lives for the better through wellness. We are passionate about supporting people to lead healthy, fulfilled lives by providing a space where they can focus on their physical, mental, and social well-being.
Our mission is to create an environment where wellness works for everyone. At Virgin Active, wellness is not just about fitness- it’s about creating real experiences that support members in their holistic health journey.
We provide a luxury wellness environment that fosters personal growth, community, and transformation. Our approach is accessible, inclusive, and built on the foundation of social wellness. We operate as a full-time onsite function - because we believe the best ideas come to life when we’re collaborating in person, sharing thoughts, and building together.
Our wellness offering is built on core pillars that define who we are and how we deliver on our promise:
- Refreshing Real Experiences: Authentic, engaging experiences that inspire lasting wellness.
- Holistic Wellness: A comprehensive approach integrating fitness, mental health, nutrition, and recovery.
- Curated Guidance and Progress: Personalized coaching and programs to support sustainable progress.
- Communities Without Conformity: Diverse, welcoming environments where everyone feels empowered.
Your Duties and Responsibilities...
- Plan each day and month to generate new leads, book new appointments, and present to customers to make sales to successfully reach and exceed a pre-defined sales target.
- Record activity inputs using the tools and systems provided by Virgin Active, in line with timelines and procedures set.
- Abide by the Virgin Active sales processes and systems provided by Virgin Active.
- To maintain up-to-date, comprehensive knowledge and understanding of VASA products, as well as in comparison to competitors.
- To expand the customer base and strengthen the loyalty of existing customers through service calls to increase sales referrals, and ongoing development of networks and relationships.
- To understand prospective members’ individual interests and requirements, build rapport, and match their interests and needs with our product.
- Close sales by overcoming objections with the support of the Sales Manager and/or Regional Sales Coach.
- Report to the Sales Manager regarding reviews and analyse objectives and planned activities.
- To review and analyse sales data and statistics, to plan effectively for the future, to increase sales and enhance our brand image.
- Participate in sales meetings by sharing best practices, ideas, and making recommendations to generate new leads, increase sales, etc.
- Inform the local consumer of Virgin Active through activating unique marketing opportunities local to your club E.g. Attend, arrange, prepare, promotions, health days, and corporate / community events, as well as in-club events as a Virgin Active brand ambassador.
Our Minimum Requirements...
We can't live without...
- A matric qualification is essential
- A minimum of one year of experience working with people (sales, retail, hospitality, etc.)
- Flexibility (Must be available to work weekends and shifts)
- Good written and verbal communication skills
- Must be computer literate
We'd like you to have...
- Adaptability (must be able to adapt to a fast-paced, changing environment)
- Be curious (must be willing to succeed, seek opportunities to learn and grow)
- Energetic and confident
- Well-presented and well-groomed
- Self-motivated (you don't wait to be told what to do)
- Resilient (you don't give up after rejection)
- Driven by earning commission
- Agile, adaptable, and bold
- Intensely focused on having a high impact
- Team player
We’d love you to have…
- Wellness knowledge, beyond the health club
- The ability to make quick and bold decisions
- The ability to be collaborative.
- High Interpersonal skills (EQ)