Realtime Analyst
WNS Global Services
South AfricaOn-siteFull-time
Job Description Able to handle real-time monitoring tasks across multiple sites simultaneously Gather, validate, and analyze workforce data using various tools and analytical techniquesIdentify trends, patterns, and correlations related to employee performance, productivity, and staffing requirements Track and monitor key workforce metrics to measure performance against established targets and SLAs Perform real-time analysis to proactively identify risks, gaps, and opportunities for improvement…