Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
To proactively deliver a deep, relationship-based Private Banking offering through value-adding client engagement, portfolio management and tailored financial solutions that enhance the client experience, deepen relationships and support sustainable profitability for the bank.
Key Responsibilities:
- Build and maintain strong relationships with Private Banking clients through proactive and value-adding engagement.
- Drive portfolio growth through retention, cross-selling, sales delivery and identifying new client opportunities.
- Understand client needs and recommend suitable banking, lending, wealth and digital solutions.
- Support quality credit applications, annual credit reviews and effective portfolio administration.
- Manage client queries, complaints, digital adoption, risk and compliance requirements in line with bank standards.
- Bachelor of Commerce, Advanced Diploma or equivalent NQF 7 or higher qualification in Finance, Business Commerce, Accounting or a related field.
- Qualification must be FAIS recognised or FAIS aligned.
- The incumbent must meet the Fit and Proper requirements.
Experience Required:
- 2 to 4 years’ experience, with exposure to affluent, private banking or relationship-managed clients.
- Experience in sales, service, relationship management, credit applications and financial solutioning within the financial services industry.
- Sound exposure to client portfolio management, including identifying client needs, recommending suitable banking solutions and supporting client retention.
- Experience in lending, credit processes, financial analysis and client reviews will be advantageous.
- Proven ability to identify sales opportunities and deliver value-adding solutions that support both the client and the bank.
Behavioural Competencies:
- Establishing Rapport and Understanding People
- Interacting with People and Articulating Information
- Conveying Self-Confidence and Convincing People
- Examining Information and Interpreting Data
- Making Decisions and Taking Action
- Seizing Opportunities and Pursuing Goals
Technical Competencies:
- Banking Process & Procedures
- Customer Understanding and Product Knowledge
- Financial Acumen
- Commercial Acumen
- Risk Identification
- Risk Reporting