takealot.com, South Africa's leading online retailer, is looking for a highly talented Loss Prevention Lead to join our team in Johannesburg.
We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
Purpose of the role: Loss Control Officer - To ensure Security Service provider compliance, audits and checks, and to conduct internal investigations of losses, damages QC checks.
This position reports to the Risk and Security Manager.
Your responsibilities will include:
- Inventory Management: Monitor inventory levels and discrepancies to identify potential shrinkage issues.
- Implement control measures to reduce losses due to theft, misplacement, or inaccuracies.
- Loss Prevention: Develop and implement loss prevention strategies and policies to mitigate theft, pilferage, and unauthorized access.
- Monitor security systems, including surveillance cameras and access control systems, to deter and detect suspicious activities.
- Risk Assessment: Identify potential operational risks that could lead to losses. Training and Education:
- Provide training to DC staff on loss prevention strategies. Raise awareness about security and safety best practices, encouraging a culture of vigilance and responsibility.
- Continuous Improvement: Regularly review loss prevention and safety protocols, recommending enhancements to keep up with evolving risks.
- Engage in continuous learning to stay updated on industry best practices and emerging trends in loss control.
- Incident Management: Lead investigations into loss incidents, compiling evidence and conducting interviews as necessary.
- Escalate all findings to the Risk Manager for final guidance and action.
- Documentation and Record Keeping: Maintain accurate and detailed records of all loss prevention activities, incidents, and preventive measures taken. Ensure proper documentation for legal and compliance purposes
Qualifications:
- Bachelor's Degree or Advanced Diplomas
- 3-5 Year Experience in a Warehouse Environment
Attributes required:
- Must be hands on and have a preventative mindset
- Solutions-oriented, can-do attitude; self-motivated
- Strong organizational & prioritization skills
- Attention to detail
- Excellent communication skills, both written and spoken
- Ability to interact with internal & external stakeholders at all levels
- Comfortable with change and excellent team player
- Comfortable with learning and adapting to new systems
- Be able to work in a pressured environment.
- Be able to complete tasks quickly & efficiently.
- Be willing to go the extra mile
The Environment:
- takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
- We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
- We are short on ego and high on output.
- We are doers and not only thinkers, it’s all in the execution after all.
- We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
- is forthright but respectful
- is an expert at doing, who can not only design but also execute
- is analytical, able to use data to make decisions
- is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
- is passionate about the potential of e-commerce and delivering a world-class customer experience
- is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
- is business SMART. Able to think about problems from a business perspective using technical and product input
- is curious and challenge the status quo
- is innovative and enjoys iteration
- is collaborative
- will be at the cutting edge of developing new concepts for takealot.com.
- thinks like an owner of the business.
- is SMART, has INTEGRITY and is HARDWORKING
If you meet the above you are an Extraordinary Mind so come and join us!
Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.