homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
We're looking for a security-minded, detail-oriented Specialist to join our IT Infrastructure team, focused primarily on Identity & Access Management and security within our Microsoft Azure / Entra ID environment. This is a junior-to-intermediate role: the core work is managing who has access to what, ensuring it's appropriate and secure, and helping strengthen our overall identity security posture.
It's an excellent growth opportunity. While the primary focus is cloud identity and access, you'll also be exposed to our wider environment, on-premises Active Directory, Microsoft 365, Intune, and server and storage infrastructure, so you can broaden your skills and build a strong all-round foundation over time, supported by our senior specialists.
Where the role fits
You'll report to the Infrastructure Team Leader and work as part of the infrastructure team. Although the Service Desk is not a primary function of this role, you'll work closely with them on access-related requests and escalations, and you'll collaborate regularly with the security team, HR, application owners and the rest of infrastructure. Clear communication and a careful, trustworthy approach matter as much as technical ability.
What you will love doing in this role
Primary focus — Azure / Entra ID access management & security
- Administer identity and access in Microsoft Entra ID (Azure AD): user and group lifecycle, role assignments, and entitlement/access-package management.
- Grant, review and revoke access strictly in line with approved requests, applying least-privilege and Zero Trust principles.
- Support and help maintain Conditional Access policies, Multi-Factor Authentication (MFA) and authentication methods.
- Support Privileged Identity Management (PIM) and privileged-access requests and approval workflows.
- Assist with identity governance: access reviews, certification campaigns and segregation-of-duties (SoD) controls.
- Help monitor and respond to identity-related security alerts, report security incidents, and support security-posture improvements (e.g. Microsoft Secure Score).
- Maintain accurate records and support audit and compliance activities, handling personal information in line with POPIA.
Broader exposure & growth (with mentoring)
- On-premises Active Directory: user and group objects, password resets, and hybrid identity (synchronisation with Entra ID).
- Microsoft 365 administration: licensing, groups, and everyday service administration.
- Microsoft Intune / endpoint management: device compliance and policy basics.
- Server hardware and storage: hands-on exposure to on-premises infrastructure to build broader foundational knowledge.
Collaboration & ways of working
- Work closely with the Service Desk on access-related requests and escalations (this is a key partnership, though not the primary function of the role).
- Collaborate with the security team, HR, application owners and infrastructure colleagues.
- Log and track work in the ITSM tool (Halo) and follow incident, request and change procedures.
- Take part in knowledge-sharing and process-improvement initiatives.
What you’ll need to do this role
- Matric / Grade 12.
- Around 3 to 5 years' experience in IT, with hands-on exposure to identity and access administration, ideally in Microsoft Entra ID / Azure AD.
- A solid grasp of access fundamentals: least privilege, role-based access, approvals and MFA.
- Familiarity with Active Directory and Microsoft 365.
- A careful, accurate and security-minded approach to handling access and sensitive data.
- Good communication and collaboration skills.
- The right to work in South Africa, and willingness to undergo pre-employment vetting.
Advantageous (preferred, not essential)
- A relevant IT qualification (certificate, diploma or degree).
- Relevant certifications, for example SC-300 (Identity & Access Administrator), SC-900, AZ-900, AZ-500, AZ-104, MS-900 or ITIL Foundation.
- Exposure to Conditional Access, PIM, or identity governance / access reviews.
- Exposure to Intune, hybrid identity, or on-premises server and storage environments.
- Experience with Halo (or a similar ITSM tool).
What we will love about you
Core technical
- Microsoft Entra ID (Azure AD) identity and access administration; user, group and role management.
- Role-based access control and least-privilege provisioning; access reviews and approvals.
- Working (or growing) knowledge of MFA, Conditional Access and privileged access concepts.
- Basic identity security monitoring and an understanding of good security hygiene.
Areas you'll grow into
- On-premises Active Directory and hybrid identity.
- Microsoft 365 and Intune administration.
- Server hardware and storage fundamentals.
Behavioural
- Security-minded and meticulous — the kind of person who double-checks before changing access.
- Curious and eager to learn across new technologies.
- Trustworthy and discreet with confidential information.
- A clear communicator and willing collaborator.
Behaviors we love
- Wow my customer
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as my own
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a team
- Be helpful
- Be inclusive
- Find the fun