ROLE DESCRIPTION:
Sygnia is the fastest-growing multi-management company in South Africa. Join this dynamic company by becoming a part of their Employee Benefits Administration team as a Junior Employee Benefits Claims Administrator.
DUTIES AND DAILY RESPONSIBILITIES:
- Checking documentation received for benefit claims is complete and following up on outstanding documentation.
- Disinvestment and payment of all types of claims within the required turnaround times (e.g. divorce, death, retirement etc.)
- Applications for tax directives from SARS.
- Following up promptly where tax has failed.
- Updating claim notes on workflows directly onto Everest.
- Monitor workflow reports daily.
- Scanning and archiving physical documents in the department.
- Capturing nomination of beneficiary forms onto Everest.
- Working closely with all relevant parties, e.g. internal and external consultants, administrators, management, fund accountants etc.
- Assisting members, consultants and other stakeholders with queries via both email and telephone.
ROLE QUALIFICATIONS AND EXPERIENCE:
- Matric is essential, as a minimum requirement.
- Working knowledge of Excel and Microsoft Outlook.
COMPETENCIES REQUIRED:
- Must be fluent and articulate in English. Strong communication skills are essential – both written and verbal
- Strong attention to detail
- High level of numeracy and accuracy
- Good analytical/ problem-solving skills
- Proactive individual, who is willing take responsibility and accountability for allocated tasks
- Excellent organisational skills
- Ability to multi-task
- Ability to work under pressure
Should you not hear from us within 14 days after submitting your application, please accept your application as unsuccessful.
Disclaimer: Please be advised that your personal information shared on your CV will only be used as part of the Sygnia recruitment process for the role applied for. It will not be shared with any third parties for any other reason.