Health Core Servicing Consultant
Kaelo
Randburg, West JohannesburgOn-siteFull-time
Job Description The Kaelo Health Core Servicing Consultant is responsible for responding to queries, managing complaints, troubleshooting service problems and providing general information regarding our products. Manage our customer experience with excellence and accuracy. KEY OUTCOMES (not limited to) Manage incoming queries and outbound responses with: - Members - Service Providers - Intermediaries Provide product specific information Assess and determine when there is an operational query Id…