Head: Sales & Services
Pepkor Payments & Lending
Cape Town City Centre, Cape Town RegionOn-siteFull-time
Purpose of the Role The successful candidate will lead and enhance the customer experience while ensuring alignment to business strategy, regulatory requirements, service level agreements, operational performance targets and industry best practice. Key Responsibilities Strategic Management Design, implement and refine an integrated Sales & Services strategy aligned to PPL’s objectives, ensuring achievement of SLA commitments, sales targets, customer satisfaction, turnaround and response-time go…