Head of Call Centre & Lead Conversion

I Grow Wealth Investments in Durbanville is seeking a seasoned call centre supervisor to lead a fast-paced team and drive high-performance service delivery. The role focuses on inbound/outbound calls, coaching, and KPI achievement within a property/sales context. You will manage rostering, coach agents, and improve lead conversion across marketing, viewing, and leases, while ensuring data accuracy in Zoho CRM and compliance with POPIA guidelines. J-18808-Ljbffr