Guest Arrival Expert (Porter) - The Cape Town EDITION Hotel(Pre-opening)
Marriott Hotels Resorts
Kloof Street, Cape Town City CentreOn-siteFull-time
Description POSITION SUMMARY Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and rel…