About the Role
We are seeking dedicated and professional Hotel Security Officers to join our team at a prestigious FIVE-STAR hotel. In this role, you will focus on ensuring the safety and security of our guests and staff while maintaining a welcoming atmosphere. Your ability to communicate effectively and present a neat appearance will be key to your success in this guest-facing position.
Key Responsibilities
- Monitor and patrol the hotel premises to prevent and detect signs of intrusion or suspicious activity.
- Respond promptly to incidents, including but not limited to security breaches, disturbances, and guest inquiries.
- Ensure that security equipment, such as CCTV cameras and alarm systems, is operational and report any malfunctions to management.
- Provide excellent customer service by assisting guests and addressing their security-related concerns.
- Collaborate with hotel management and staff to uphold safety protocols and enhance security measures.
- Maintain accurate logs and reports of daily activities, incidents, and observations.
- Conduct regular checks of guest areas, ensuring a secure environment at all times.
- Participate in training and development programs to enhance your security skills and knowledge.
Requirements
- Valid Grade A/B Psira Certificate
- Atleast 3-5 years experience in a supervisory role or hospitality setting
- Well Spoken in English and can communicate fluently
- Neatly groomed individual
- Computer literate
- Matric
- Should be able to travel to Cape Town, Tokai areas
Additional Qualifications
- First Aid, Fire Fighting, Health and safety certification.
- Additional language proficiency is a plus.
- Familiarity with security technology and systems.
We are committed to creating a diverse and inclusive workplace. We encourage all applicants to apply, and we adhere to the principles outlined in the Employment Equity Act.