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Global Digital Transformation Director at Teleperformance | Applying

Global Digital Transformation Director

Teleperformance

Cape Town Region, Western CapeOn-siteFull-timeR18 000–R27 600 p/m (estimated)

Teleperformance is seeking a Digital Services & Transformation Director to lead the global transformation and optimization strategy for contact center operations across geographies. The role focuses on driving digital innovation, automation, and standardization to improve service delivery efficiency and customer outcomes. The ideal candidate has 10 years in contact center ops, with at least 5 years in a global leadership role, and a proven track record in Lean Six Sigma, governance, and J-18808…

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