Executive Cape Town
EXL
Cape Town City Centre, Cape Town RegionOn-siteFull-time
JOB DESCRIPTION The successful candidate will be working within the Collections Team. They will be responsible for making outbound calls and taking inbound collections calls. They will be dealing with a range of customers in arrears, from the most vulnerable to challenging customers that don't want to pay. They will work towards being fully compliant, arrange successful payment plans and look to drive a positive customer experience to ensure that you're delivering the right options and outcomes…