Duty Manager
Unlisted company
Hazyview, MbombelaOn-siteFull-time
Duties: Guest Experience & Relations: Act as the primary point of contact for guests during the shift. Ensure a seamless guest journey from arrival to departure. Proactively engage with guests to anticipate needs and personalise service. Handle guest feedback, complaints, and special requests with professionalism and discretion. Ensure guest safety and comfort at all times, particularly during safari-related activities. Operational Management: Oversee daily lodge operations across all departmen…