Data & Retention Manager - Western Cape, Cape Town
Hire Resolve
Cape Town Region, Western CapeOn-siteFull-timeR600 012–R840 000 p/a (estimated)
We are looking for an experienced Data & Retention Manager to take ownership of customer data strategy, analytics, CRM, email operations and marketing automation. This role will use data-driven insights to improve customer retention, engagement, lifetime value and commercial performance. Key Responsibilities Develop and manage the customer data and analytics strategy. Drive customer segmentation, LTV, cohort analysis and customer journey tracking. Analyse customer behaviour, retention and comme…