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Customer Service Manager at Intellistaff | Applying

Customer Service Manager

Intellistaff

North Johannesburg, JohannesburgOn-siteFull-time

Location: Woodmead, Gauteng Position Overview My client is looking for an experienced Customer Service Manager to manage key customer portfolios and act as the primary point of contact for all service-related matters. Duties and Responsibilities Service Level Management: Ensure overall services are delivered within SLA Identify issues and initiate SIP’s proactively together with problem management processes across internal teams and external suppliers Incident Management: Monitor incident manag…

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