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Customer Relations Consultant at Unlisted company | Applying
Customer Relations Consultant
Unlisted company
Kraaifontein, Cape Town RegionOn-siteFull-time
Location: UD Trucks - Cape TownDuties & Responsibilities:· Handling incoming reception calls.· Making proactive outbound calls to customers to secure service bookings.· Upsell service products.· Workshop Campaign Management.· Management of aftersales customer responses.· Contribute to improved customer satisfaction, retention and workshop utilisation.· Escalate customer queries to the correct department.· Capturing leads (Customer data) on CRM.· Distributing leads to the correct departments.· M…