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CRM & Client Communications Manager at Unlisted company | Applying
CRM & Client Communications Manager
Unlisted company
Cape Town City Centre, Cape Town RegionOn-siteFull-time
Duties: Implement Client Communication Journeys: Translate approved client-journey strategies into practical CRM communication plans. Build and manage communication journeys for key stages, including: New enquiries Appointment bookings Engagement-ring consideration Product or collection interest Purchase and delivery Post-purchase care Purchase anniversaries Service and valuation reminders Previous-client re-engagement Events and private-client invitations Ensure communications are relevant to …