Collections Team Leader
Unlisted company
Kuils River, Cape Town RegionOn-siteFull-timeR300 000 p/a (estimated)
Key Responsibilities Manage the daily operations and performance of a Collections team. Lead, motivate, coach and develop Collections Agents to achieve individual and team targets. Drive collection performance, productivity and operational effectiveness. Set, monitor and report on individual and team collection targets and KPIs. Review delinquent accounts and ensure appropriate collection procedures are followed. Monitor and improve collection productivity and recovery performance. Identify tra…