Club V Max Coach

Virgin Active South Africa

Johannesburg, GautengOn-siteFull-time

Your Purpose...

To maintain a quality product, delivering great classes and member service.
To ensure that children are kept entertained and active for the duration of their visit to Club-V and are supervised at all times.
To effectively manage the 2 consecutive hour rule in Club-V Max.
To effectively manage sales budgets and targets – equal to or greater than 100%.
To competently know and adhere to all emergency procedures.
To ensure all operating standards are met and to have knowledge of all operating standards.
To actively maintain a clean and safe environment according to Health and Safety Standards and Brand Standards.

Your Duties and Responsibilities...

To ensure that children are kept entertained and active for the duration of their visit and are supervised at all times.
To ensure the delivery of activities and camps are of a high standard and are well prepared.
To ensure that participation stats are logged after each class and bookings are completed for holiday camps.
To ensure that access stats are timeously loaded on LSR.
To effectively manage sales budgets and targets – equal to or greater than 100%.
To ensure that sales administration is in place to avoid expiring contracts.
To proactively sell Club-V Max to prospective members and get referrals from guests, birthday parties and holiday camps.
To ensure that all relevant member documentation is received and cards are issued with photographs taken.
To ensure that complaints are dealt with effectively and confident feedback is given within 24 hours.
To be able to provide examples of planned activities and activity rosters.
To maintain control of the Club-V Max environment.
To report any incidents immediately to the MOD/Club-V Manager.
To control stock within Club-V Max, including toys, arts and crafts, consumables, cleaning aids etc. using the relevant checklists.

Our Minimum Requirements...

We can’t live without…

We'd like you to have...

Adaptability (must be able to adapt to a fast paced, changing environment)
Be curious (must be willing to succeed, seek opportunities to learn and grow)
Have a winning mentality (must be willing to go over and above to achieve success)
Must be motivated to achieve success.
A commitment to making a difference in people’s lives.
A Growth mindset
The ability to work independently.
Trustworthiness (must always act in doing the right thing)
A drive to create moments of magic for our members.
The ability to make decisions and take ownership and responsibility for the decision.
Action orientation

We'd love you to have...

Club V Max Coach

Before you apply