Client Care Consultant x 4 (Pretoria - MONTANA)

Key ResponsibilitiesRespond to customer queries via phone, email, and support platforms in a professional and timely mannerAccurately capture and update customer information on internal systemsResolve customer complaints efficiently while maintaining high levels of customer satisfactionCollaborate with internal teams to resolve escalated or complex queriesMaintain a strong understanding of company products, services, and processesAdhere to company policies, procedures, and shift schedulesMinimu…