Location:
Johannesburg, ZA
Date:
24 Aug 2026
Title:
CIO:CIB
147474
Job Purpose
The CIO is a technology leader tasked with enabling the business objectives of CIB through innovative use of technology and data. Operating within an “2-in-a-box" model, they collaborate closely with CIB counterparts (e.g., Chief Product Officer) while overseeing tribe tech leads and balancing both CIB-specific and Enterprise-wide technology responsibilities.
Job Responsibilities
Technology strategy and leadership
- Develop and implement a technology strategy that aligns with the CIB’s business objectives, leveraging technology and data to drive growth.
- Partner with the Chief Product Officer and other cluster leaders in CIB to identify and prioritize technology-enabled opportunities.
- Oversee the adoption of an “2-in-a-box" operating model, ensuring seamless integration of technology solutions within CIB.
- Monitor and manage CIB KPIs, such as business value generation, lead time, release frequency, change failure rates, system performance, data utilization, and customer satisfaction, to measure success.
Tribe Management & Tech/Engineering excellence
- Provide direct leadership to tech leads within CIB and NBH’s tribes, fostering innovation, accountability, and technical excellence.
- Guide tribe teams and engineers in delivering technology and data solutions that support CIB and NBH’s priorities, such as product development or operational efficiency.
- Facilitate collaboration between tribe tech leads and cluster business / product leaders to ensure alignment on goals and deliverables.
- Build a high-performing technology and engineering culture within CIB & NBH, focusing on engineering skill development and agile practices.
CIB-Specific Technology Enablement
- Drive the deployment of CIB & NBH-specific systems, applications, and data platforms (e.g., customer analytics tools, product-specific apps) across the full SDLC (design, build, deploy, operate)
- Ensure the CIB’s technology infrastructure supports business needs, including scalability, security, and regulatory compliance, working in partnership with other teams within Group Technology
- Champion the use of data-driven insights to enhance CIB decision-making and customer experiences.
- Lead digital transformation initiatives unique to CIB, such as adopting AI or automation for CIBs processes.
Group Technology Project Delivery
- Take ownership of non-CIB / Enterprise responsibilities by contributing to bank-wide technology projects that span multiple clusters.
- Collaborate with other CIOs and group-level leaders to deliver enterprise initiatives, such as core system and platform upgrades or cybersecurity enhancements and vulnerability management.
- Ensure CIB’s interests are represented in Enterprise technology strategies while balancing resources between cluster and bank-wide priorities.
- Manage dependencies and timelines for Enterprise projects, ensuring minimal disruption to CIB’s operations.
Risk, Compliance & Innovation
- Implement robust cybersecurity and data protection measures to safeguard CIB operations and comply with relevant regulations.
- Proactively identify and mitigate technology risks, such as system failures or data breaches, within CIB.
- Stay ahead of industry trends, integrating emerging technologies (e.g., cloud, blockchain) into both CIB and Enterprise initiatives.
- Ensure all technology and data practices adhere to internal governance standards and external regulatory requirements
IT Service Management
- Run the bank with clear objectives being availability, reliability, resilience (DR | BCP | Continuous Processing), security, compliance and efficiency.
- Prioritise asset health with clear asset roadmaps to ensure applications remain relevant.
Preferred Qualification
- Bachelor’s degree in Computer Science, Information Technology, Data Science, Business Administration, or a related field.
- Master’s degree (e.g., MBA) or advanced certifications (e.g., ITIL, TOGAF, PMP, or data-related credentials like CDMP) strongly preferred.
Skills
- Strategic vision to align technology and data with cluster business goals
- Effective communication to bridge technical and business stakeholders
- Adaptability to manage cluster, non-cluster and Enterprise responsibilities
- Planning and Organising
- Builds & maintains relationships
- Business acumen
- Holistic, integrative, end to end thinking and problem solving
- Technical know-how to inspire and support engineering craft development
- Leadership ability to manage tribe tech leads and foster collaboration with cluster counterparts (e.g., Chief Product Officer)
- Financial acumen for budgeting and ROI analysis of tech investments
Minimum Experience Level
- +15 years of progressive experience in technology leadership roles, with at least 5 years in a senior IT position within the banking or financial services industry with expertise in delivering scalable, secure, and compliant technology solutions.
Technical / Professional Knowledge
- Budgeting
- Business administration and management
- Business principles
- Business terms and definitions
- Capacity planning
- Change management
- Communication Strategies
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Organisational behaviour theory
- Principles of project management
- Relevant regulatory knowledge
- Stakeholder management
- Strategic planning
- Talent management
- Business writing skills
- Management information and reporting principles, tools and mechanisms
- System Development Life cycle(SDLC)
- Service orientated Architecture (SOA)
- IT Risk and security principes
- ITIL
- IT Architecture
- IT Concepts
- Client Service Management
Behavioural Competencies
- Customer Focus
- Establishing Strategic Direction
- Operational Decision Making
- Business Savvy
- Building Talent
- Cultivating Networks and Partnerships
- Driving Execution
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Please contact the Nedbank Recruiting Team at +27 860 555 566
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Company:
Nedbank