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Channel Manager
Listing reference: reuco_000008
Listing status: Online
Apply by: 3 October 2026
Position summary
Industry: Telecommunication Services
Job category: Telecommunication and Mobile Systems
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Reunert Connect is seeking a dynamic and results-driven Channel Manager to join our team. In this role, you will be responsible for identifying and entering new target markets by building and maintaining a robust channel programme. You will drive assigned sales targets, ensure profitability, foster channel partner satisfaction, and promote product knowledge and retention across your portfolio.
Job description
Channel Partner Management - Build, maintain, and expand relationships with assigned channel partners
- Establish and maintain professional relationships to meet channel objectives
- Proactively assess, clarify, and validate channel partner needs
- Visit all dealers a minimum of once per month, with larger and closer partners to be met on a weekly basis
- Attend client meetings alongside dealers
- Proactively manage dealer agreements by enforcing incentive letters with partners
- Conduct quarterly dealer commission reviews with all partners, maintaining email records as verification
Sales and Business Development- Identify and qualify account opportunities, and develop and implement effective sales plans
- Manage the full sales process, calling in appropriate resources as required
- Present Reunert Connect's group, company, solutions, and services to prospective partners
- Grow the dealer base by a minimum of 10%
- Meet budgeted sales targets as outlined in the target letter, achieving required levels of profitability
Pipeline and Reporting- Manage pipeline and forecasts, providing accurate monthly forecasts and commitments to the Branch Manager
- Submit weekly activity reports to the Branch Manager
- Minute all dealer and client meetings
- Log all quotes and check solutions and quotes within 24 hours
- Respond to all queries, including Albatross queries, within 24 hours
Training and compliance- Provide training to channel partners on processes, products, systems, and solutions
- Maintain a register of all training conducted at dealer level; all partners must be trained on all products and sign the Reunert Connect training register
- Ensure responsible use of Reunert Connect marketing material; all promotional items must be signed for by the recipient
Administration- Responsible and accurate use of Sales Admin for billing queries, quotes, and payments
- Co-ordinate all Reunert Connect activity within assigned accounts
Minimum requirements
- Matric Certificate
- Sales Certificate
- Relevant Degree or Diploma will be preferred
- 2–3 years of experience in account management and/or channel management within a telecommunications or related environment
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