Caredesk Co-ordinator (Platinum Desk)

Tracker requires the Services of a Caredesk Co-ordinator in the Customer Experience Centre department based at our Head Office in Johannesburg. Providing Support to all Consumer and Corporate clients on the functionality/health of Tracker units. Requirement to work a 12 (twelve) hour shift (07h00 to 19h00 and 19h00 to 07h00) and standby shift as per departmental roster Assisting internal and external customers with queries. Susan health checks (HCs) Investigation on all products, including faul…