Assistant Lodge Manager
Staff Solutions
Grahamstown, MakanaOn-siteFull-time
An exciting opportunity has become available with our client – a prestigious 5-star lodge located in Grahamstown/ Makhanda . They are seeking a Assistant Lodge Manager to join their team. Key Performance Areas: Monitor, measure, and continuously improve overall guest satisfaction, including the management of special requests. Track and analyse guest feedback across platforms such as GuestRevu and TripAdvisor, implementing improvements where required. Support the Lodge Manager in overseeing the …